Good Practice

Good Practice

When reviewing Accountable Now Members’ reports, the Independent Review Panel selects answers that they feel constitute good practice and could provide valuable information for other Members and the sector.

In 2016 the Independent Review Panel has identified several good practice examples from all Accountability Reports (both full and interim) that have been submitted by our Members in 2016.
We highlight some of them below:

Oxfam mainstreams accountability across the organisation
Oxfam’s process of preparing their Accountability Reports has contributed to developing their organisation-wide Accountability Framework which provides an index of all relevant internal policies and procedures.

SOS Children’s Villages raises awareness on accountability
The Management Team of SOS Children’s Villages leads the process of preparing their Accountability Reports which – along with the Panel feedback – are used to internally raise awareness and initiate dialogue on the importance of accountability.

Educo communicates their progress on accountability
To communicate their accountability efforts across the globe, Educo develops a user-friendly executive summary of their accountability reports which visualises their progress against the 10 Accountability Commitments.

Amnesty International puts stakeholders in the driver-seat
Amnesty International involves right-holders in 79% of all projects mainly through consultations during project planning or implementation. Most importantly, participation in projects has been on the rise since 2011 and a participatory culture is in the making.

Islamic Relief handles complaints to empower stakeholders
To make beneficiaries active and powerful recipients, Islamic Relief takes complaints very seriously and has developed a Complaints Handling and Response Toolkit to enable their staff to effectively handle received complaints.

Transparency International tracks organisational impact
To improve organisational performance and anti-corruption impact, Transparency International has developed a highly participatory, movement-wide impact monitoring approach which consists of an impact matrix and in-depth impact assessments.

Sightsavers contributes to partners’ sustainability
Through their partnership framework, Sightsavers develops appropriate partnerships and holds a regular review of partnership’s performance and sustainability. All of this is monitored via an internet-based interactive dashboard.

CARE shares collective knowledge with the sector
To share their collective knowledge not only internally but with a wider audience, CARE has an open Electronic Evaluation Library which includes findings, lessons learned and recommendations of external evaluations.